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Server support enabled
Author: Milen Nedev
Published in: Projects, General , Company news

Two days of email / chat and phone ping pong and you problem still exists. One support guru sends you to another, the second one asks you the same questions as the first, all say they'll call back no one does, and no one has a clue... Does it sound familiar? And all this pours over you at the most improper moment when you’ve already invested a great deal of money and time into your website or application and you’ve been observing your clients growing by number.

Started as an interim support contract for a client's site, launched at the end of 2011 and tried out for a couple of months, we think it's time to introduce our new service to the public – Server Support. Actually the service was first tried and tested in the beginning of summer 2011, when we welcomed our first in-house system engineer. He put our hosting infrastructure in order, enriching our experience with his. Our good friends from KEO Films were the first to evaluate the usefulness of the service, as due to some bespoke optimization and skilled maintenance the performance capacity of the machines exceeded our and their expectations (and saved a lot of money too).

The next logical step was to offer this support to anyone who may need it. So now you can see for yourselves what a good server support stands for:

  • “Office hours support” or “24/7 support” depending on your requirements
  • No more  bot replies and “sick-of-it-all” operators - our small support team consists entirely of system engineers, and they will be the ones to answer your call even in the middle of the night
  • Thorough inspection - prior to taking an engagement our team always spends some time checking out the code of the website and the application and discussing with clients the priority the issues to be handled. One never knows what’s around the corner, so we prefer to have a certain idea about the actions to be undertaken and the sequence of these actions.
  • Our clients will be granted access to our own server monitoring application (we will soon post more info about it).

We take our work personally. In order to provide the most adequate support our system engineers follow the inner relations between servers’ software and the hosted applications, as well as the impact of various events – software updates, introduction of new modules, etc. Thus they are few steps forward to the solution when the server fails to perform. And you know that speed and accuracy are of great importance when your reputation and money are at stake.

Ideas that change life for the better
Author: Milen Nedev
Published in: Projects

One person with a good idea can change the world and make it a better place. However most of the time he or she will need some help to make it happen.

Today we’d like to tell you a little story about the new website we built for our friends from KEO Digital.

At peoplefund.it each great thinker gets the chance to put his idea to the test and try to find supporters and funding to make his project grow into a successful business.

How it works?

Simple…

 

Once you have your project all cleared up and predefined, you should set the target sum and time for raising it and start collecting pledges. Put in all the ingredients to make your stuff attractive  – rewards, videos, pictures, inspiring texts. Then wait to see how people like it. Or love it, or adore it.

This is how it worked for our featured heroes - The Bicycle academy. Two guys had an inspiring idea to start a bicycle framebuilding school and give away every first bicycle to the people who really need it – in Africa! Thanks to crowd funding and peoplefund.it they reached their target for less than a week and managed to raise more than £40,000. Fascinating, isn’t it?

How could this happen? They had an ingenious idea, but it wasn’t enough. They had to add in their passion, dedication, inspiration, love and make it as popular as possible. And it was up to www.peoplefund.it to prove that this could work. It was really astonishing how quickly the pledges were made and the goal was reached. We are proud of our work and even more satisfied of how the site helped an original good idea to become reality.

See for yourself how The Bicycle academy made it.

And next time YOU have a brilliant idea in mind – don’t let it slip away. Test it here to see whether peoplefund.it.

Everyone’s gone mobile
Author: Zhivka Georgieva
Published in: Projects

So it’s time for you too to get your Dizzyjam business on the move. Browsing through the new mobile http://m.dizzyjam.com/ website you can show your merch everywhere you go.

The mobile version of the site was not a major project but had some treats in store for our team. The site is a place full of items, packed with all kinds of information and shop products, so we had to sieve all the necessary features and make them fit into your palm. At the same time we had to make sure that nothing precious would be sacrificed for the sake of simplicity.

The result is quite satisfying – an easy to access and fast to browse through mobile-friendly site that gives you the feel you are staring at the whole picture. The mobile version of Dizzyjam provides a simple checkout process and works brilliantly as your personal merch stall wherever you are.

The focus is set on the shop items – so they are presented in their most – the logo designs and the variety of the products are easy to see and even easier to buy. This gives the shop owners yet another way to advertise and propel their business as they literally have their shop in their pocket.

Back to school
Author: Milen Nedev
Published in: Projects

Starting the new school year with a fresh project – the Newlyn School of Art web site.

With the summer almost over, and September knocking on the door, the kids are getting ready for school.  So is our team. The perfect project to get us in the mood was the Newlyn School of Art’s web site. Launching http://www.newlynartschool.co.uk/ just a few days ago made us feel involved in the whole “back to school” hullabaloo.

We are really proud to share with you the outcome of our work and hope it will inspire you and colour your day.

Newlyn School of Art

What’s been on our timetable in the past few weeks
Author: Zhivka Georgieva
Published in: Company news, General , Projects

We’ve been busy lately with some stuff going on, so skipped posting for a couple of weeks. The main reason for the blog silence was the relocation of Milen, our managing director, (closely followed by his personal copywriter) in Wales in the beginning of August, so enjoying the English weather and the warm welcome Cardiff gave us was the main issue for a week or two and proved to be time taking for some of us, who are currently catching up with sharing the latest news about our projects.

Hopefully we are back on track and have a few new things to show you.

First of all we would really like to share what a wonderful job the Hugh’s Fish Fight website is doing. Last week the 4th episode was played on Channel 4 and we definitely hit some new records of public interest. The web site scored some of the highest numbers of visits we’ve seen and we are really proud of it managing to meet all the interest. Previously in the campaign our team expanded the range of the site and it went international – now it’s live and functioning on 11 different European languages.

The campaign is already making fisheries policy change and it wouldn’t be so successful unless it was the perfect combination of powerful and charismatic impact of the initiative and the strong and stable support of http://www.fishfight.net/.

Our arrival in UK was the perfect time for launching another MTR Design project – http://www.lifeinukthetest.co.uk/ which is quite a coincidence to start with. This site can give you some really useful information – something we could say for sure trying it at our moving to UK. So did lots of people who have benefited from it for the last couple of weeks (as free from the website stats). The website provides a throughout  information about the history, society and everyday life in UK and scrolling through the variety of lessons one can receive the best chances to pass the British Citizenship Test.

We are having great time in Cardiff. And no wonder as the Dizzyjam headquarters is situated here together with its most eminent members – Daf and Neil who are dangerously familiar with the club life in the Welsh capital. Well it hasn’t been exactly partying all night long during the last two weeks, mostly because of the many thing we had to deal with. Nevertheless the results are dizzying at the end of the day and make us happy the morning after. Some of these are the new feature of Dizzyjam – embeddable shops.

The Dizzyjam shop owners now have at their disposal a tool which helps them set and embed their shop on their own websites. Following few easy steps every merchandiser can integrate the functions and adjust the looks of their shop in their own web space, thus gaining more popularity in the crowded merch scene.

Well, that’s all for now. A humble sunray is sneaking through the clouds so we’ll try to catch it. All of you – our lovely UK friends and partners, feel free to join us any time you are around – just give us a call and we will find time for a beer and a talk.

Dizzyjam Facebook App
Author: Milen Nedev
Published in: Company news, Projects

We are absolutely delighted to announce the launch of our new Facebook app dedicated to our beloved project Dizzyjam.

Diversification is the key to success. So now the artists can be successful merchandisers using not only their account on Dizzyjam, but making their Facebook profile work for them as well. And after all the more the pub - the more the fans – both results – multiplying the sales and the growing number of fans are gratifying.  Just install the Dizzyjam Facebook app and enjoy your fans’ number boost.

Dizzyjam Facebook App

The app is quite simple to manage and unobtrusively mingles with the interface of your Facebook page. It’s easy to install and configure, even easier to use and is a real business galvanizer.

So have a nice time on the web and feel free to be seen everywhere with your wonderful designs.

Website launch - Isaysolar
Author: Nikolay Nedev
Published in: Projects

isaysolar

Our latest project was just finished -we launched the new website for isaysolar Limited , the latest "rent-a-roof" business in UK. Collaborating with our friend and very talented designer Ed Ovenden, we did the frontend coding and the CMS programming.

The website itself is promoting their free solar panel offering. If you're a homeowner, why not check out their website and see if you can benefit from free solar electricity and in the same time help save the planet from climate change?

Web site launch – ime.bg
Author: Nikolay Nedev
Published in: Projects

The Institute for Market Economics (IME) is the first independent economic research institute in Bulgaria, and we loved working on this project in the hope that for many years ahead the IME will remain a thorn in the eyes of any subsequent Bulgarian government, which prefers to spend more (of our) money, instead of creating real reforms. We tried to make a proper media site – with many articles, photos and video materials – and hopefully it could become a destination for all Bulgarian citizens, who value their freedom, and would like to see more “market” and less “state” in the economy.

And dear English friends, I guess you already know that your government spends more than he earns (app. 152 billion pounds budget deficit for 2009), but did you know that this excess is 5 times greater than the revenues of the Bulgarian government (our GNP for the year 2009 is app. 30 billion pounds)?