Two days of email / chat and phone ping pong and you problem still exists. One support guru sends you to another, the second one asks you the same questions as the first, all say they'll call back no one does, and no one has a clue... Does it sound familiar? And all this pours over you at the most improper moment when you’ve already invested a great deal of money and time into your website or application and you’ve been observing your clients growing by number.
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